Effective Date: Sept 15, 2025
1. Introduction
Ask iLean (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application (“App”).
By using Ask iLean, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the App.
2. Information We Collect
Health & Fitness Data
- Data from Apple HealthKit (e.g., activity, sleep, heart rate, weight, nutrition, blood glucose, workouts).
- Data you provide directly (meal descriptions, food photos, fasting times, body measurements, notes).
Account Data
- Sign in with Apple unique identifier (used for authentication and data restoration).
- First name (optional, used for personalized interactions).
Purchase Data
- Subscription status and purchase history (provided by Apple to manage your active subscription).
- We do not access or store your payment card or bank information.
Device & Usage Data
- Device type, OS version, and performance logs.
- App usage patterns (e.g., which features you use, frequency of logins).
Optional Data
- Voice recordings (when using the real-time AI voice assistant). These are processed securely and not stored without your consent.
3. How We Use Your Data
We use your information to:
- Provide personalized health insights, dashboards, and trends.
- Enable AI-powered food logging and conversations.
- Restore your history (e.g., food logs, summaries) if you reinstall the app.
- Deliver conversational features by processing anonymized health summaries through trusted AI providers (e.g., OpenAI).
- Improve app functionality and user experience.
- Comply with legal obligations.
4. Data Storage & Security
- All HealthKit data stays on your device by default.
- Any data synced for backups or AI processing is encrypted in transit (TLS) and at rest (AES-256).
- Backups are associated with your Sign in with Apple account to enable data restoration.
- We never sell or share your health data with third parties for advertising or marketing.
5. Sharing of Information
We do not share your identifiable health data with advertisers or data brokers.
We may share limited, anonymous summaries of your data with trusted service providers strictly to support app functionality, including:
- Cloud hosting providers (for secure data backups).
- AI processing providers (e.g., OpenAI) to generate insights and conversational responses.
All providers are bound by strict confidentiality and security obligations.
6. Your Rights
Depending on your location, you may have the right to:
- Access and download your data.
- Correct or update your information.
- Delete your data from our systems.
- Opt out of analytics or certain data uses.
To exercise these rights, contact us via the chat icon in the bottom right of the website.
7. Third-Party Integrations
- Ask iLean integrates with Apple HealthKit. Health data is only accessed with your explicit permission.
- Apple HealthKit data is not used for advertising and never shared with third parties.
- All subscription purchases are processed by Apple through your App Store account.
8. Children’s Privacy
Ask iLean is not intended for children under 13 (or under 16 in the EU). We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available in the App and on our website.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, contact us via the chat icon in the bottom right of the website.